Privacy

Operator: Flotech Solutions Pty Ltd (ABN available on request), Unit 3, 72 Argyle Street, South Windsor NSW 2756.

The MeterSense portal

app.metersense.io is a customer portal for authorised users. It processes account credentials, organisation membership, meter identifiers, and related operational data required to deliver the service. Access is invitation-based through Flotech.

Where data is hosted

MeterSense portal and telemetry data is hosted on Amazon Web Services (AWS) servers located in the United States. While hardware supply and support are delivered from Australia by Flotech Solutions, portal data is stored and processed on US-based AWS infrastructure.

What we collect (typical)

• Business contact details you send us by email or phone
• Portal login identifiers and role assignments for authorised users
• Metering telemetry and configuration needed to operate MeterSense

Sharing

We do not sell personal information. Service providers that host or support MeterSense infrastructure may process data on our instructions. We may disclose information where required by Australian law.

Contact

Privacy questions: support@flotech.com.au or (02) 4572 0974.

Last updated: November 2026